Return Policy

Rules for what we take back

Tushitails.com offers a 15-day money back guarantee on all products without wear and tear, excluding possible manufacturing defects under the following conditions:

  • Returns must be made within 15 DAYS of your invoice date for a refund.
  • Merchandise must be returned in its original packaging with the tags still attached.
  • Items must be in their original condition and not worn.
  • You will be responsible for shipping charges.
  • Please make sure to record your tracking number because we cannot issue a refund until our warehouse confirms receipt. If the warehouse does not confirm receipt, then you may need to track your package to check the status. We are not responsible for lost packages.
  • All returns will be credited to the original credit card used.
  • Returns will be processed within 1-2 weeks of our warehouse receiving your item.
  • Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.
  • All returns will be subject to a reduced refund if not in its original vendor packaging, in a salable condition.
  • Used Merchandise cannot be returned.

{ shake it, baby! }